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Strong public sector said vital for effective service delivery

By Binyam Tamene

ADDIS ABEBA(December 12,2008) - An efficient and accountable public sector is essential for effective delivery of services, a group of representatives and policy-makers from eight African nations who discussed to improve public sector's effectiveness said on Wednesday.

The group, comprising Ethiopia, the Democratic Republic of Congo (DRC), Madagascar, Nigeria, Sierra Leone, Sudan, Rwanda, and Tanzania, met in Addis Ababa to share lessons on how to improve the effectiveness of the public sector and to learn from each others' experiences.

Entitled 'Lessons from a Decade of Public Sector Reform", co-host of the meeting the World Bank's Independent Evaluation Group (IEG),

According to IEG which co-hosted the regional meeting, said the public sector was the largest spender and employer in virtually every developing country and sets the policy environment for the rest of the economy.

The conference provided a unique forum for African policy makers to engage policymakers from the World Bank and other development partners on the successes and failures of donor-supported public sector reforms in Africa, the Wrld Bank said.

"About one-sixth of the World Bank's projects in recent years have supported public sector reform, due to the quality of the public sector which is essential for a country's development,|" Ali Khadr, IEG's Senior Manager for Country Evaluation and Regional Relations said briefing journalists on the sidelines of the conference on Wednesday.

"Our evaluative evidence shows that World Bank support for public sector reform in developing countries has helped to improve performance in key areas, such as public financial management, which is the most common theme in Bank support in recent years, and tax administration," he said adding that, in other areas, the support was less effective.

"To realize the benefits in terms of improved delivery of public services and accountability, public sector reforms need no make progress across the board, including in particularly difficult areas such as the civil service and the control of corruption," he said.

IEG also said among low-income countries that receive interest-free credits and grants from the World Bank's International Development Association (IDA), 69 percent showed an improvement in the functioning of the public sector, albeit with considerable room for further progress.

The Bank's Country Director for Ethiopia and Sudan, Ken Ohashi hailed the positive role by the Ethiopian government.

"It is rather fitting that this event is taking place in Ethiopia, because this is one of the countries where the government has shown strong commitment to capacity building," he said.

Ohashi said capacity building projects have had a very mixed record, identifying "ownership and leadership by government" as key for boosting capacity.

Participants also discussed on how to apply five important lessons that were identified by a recent IEG evaluation, "Public Sector Reform -- What Works and Why".

The five lessons are, being realistic about what is politically and institutionally feasible when creating any reform and recognizing that enhancing technology is not enough, but the most crucial and difficult challenge is to change behavior, and technology can support but not substitute for this.

The other lesson learned during the discussion was dealing with the basics first.

For instance, IEG said, taxpayers should have unique identification numbers before installing a complex collection system, and the government should be able to execute a one-year budget well before launching sophisticated, multi-year budgeting.

Not to expect measures that address corruption head-on, such as anticorruption laws and commissions, to substitute for more fundamental institutional change, said IED, adding direct measures often lack the necessary support from political elites and the judicial system.

"Reducing corruption is a long-term effort, and countries undertaking reforms should emphasize two things: building country systems that reduce the opportunities for corruption and making information public to build popular demand for more efficient, less corrupt delivery of public services," said Ali Khadr.

The final lesson discussed by the participants of the meeting was generating demand for public sector reform at different levels. Public sector reform in decentralized governments works better if there is demand for, and ownership of, reform at the local government level, according to IED.

 

 

     

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